FAQ

We know you might have a few questions — and we’re here to help. Our FAQs cover the most common things our customers ask, from our services and response times to the support and expertise we offer. If you can’t find the answer you need, our friendly team is just a message away.
FAQ

Answers to Your Common Questions

Dominium Cyber is a professional IT solutions provider based in the UK, offering expert services in networking, cyber security, and IT infrastructure. Whether you need help with network design, firewall configuration, or troubleshooting connectivity issues, we’ve got you covered.

We specialise in a wide range of IT services, including:

  • Network Design & Installation
  • Firewall Configuration & Security Audits
  • VPN Setup & Troubleshooting
  • Wi-Fi Network Optimisation
  • Business IT Support & Consultancy

If you’re not sure what you need, just get in touch, and we’ll guide you.

We work with small to medium-sized businesses, retail stores, offices, and even individual clients who need reliable IT support. Our clients come from all over the UK, and we tailor our services to your specific needs.

Absolutely! We can audit your existing network, identify any issues, and optimise performance and security. Whether it’s slow internet, connectivity drops, or security concerns — we’ll help get everything running smoothly.

Yes, we offer both on-site and remote support, depending on what’s most convenient for you. For most network and IT issues, we can provide fast remote troubleshooting, saving you time and money.

Our pricing depends on the type of service you need and the size of your network or project. We offer transparent pricing with no hidden costs. To get a free quote, simply contact us, and we’ll assess your needs.

Yes! Our team has experience with Cisco, Check Point, Alcatel-Lucent, Huawei, and many more. No matter what equipment you use, we can configure, troubleshoot, and optimise it.

At Dominium Cyber, we believe in straightforward communication and tailored solutions — no confusing tech jargon or unnecessary upselling. We focus on what’s best for your business, ensuring your network is secure, reliable, and future-proof.

We aim to respond to all support requests within the same working day. For urgent issues, we offer priority support to get your business back online as quickly as possible.

You can call us, email us, or fill out the contact form on our website. Our friendly team is ready to answer your questions and help you find the right solution for your IT needs.